Service Questions
How do I get rust (iron) or smell (sulfur) out of my water?
Though not dangerous, orange or rust colored water is caused by iron. Water that smells of rotten eggs is caused by sulfur. There are many options for removing both these and other impurities from your water. Typically, a water test is performed by a professional to determine the composition of the water. The results from this test will determine which water treatment option is best for your water usage needs.
top
Water is not running/seems to be turned off. What should I check?
If your pump is not running or will not come on: First, check that the circuit breaker has not been tripped. Return the breaker to the “on” position. If your control box has a reset button, press the button as well. If this does not solve the problem, contact us at (407)321-0458 for further assistance.
top
My irrigation system is not working. What should I check?
Check the irrigation system’s time clock to ensure it has power and is functioning correctly. If the time clock is functioning, bypass the rain sensor. If this does not solve the problem, please contact us at (407)321-0458.
top
How do I check the air pressure in the bladder tank?
First, find out the “cut on” pressure. The “cut on” pressure can be read from the pressure gauge on your pump. Make sure the pump is ON before reading the gauge. Next, turn the circuit breaker for the well OFF. Open the tank spigot and drain all water from the tank. When empty, place a tire gauge on the valve stem located on top of the tank. The gauge should register NO GREATER than 2psi below your “cut on” pressure.
NOTE: Water that will not drain from the tank is an indication of a ruptured bladder. Please call us at (407)321-0458 for assistance.
top
What maintenance should I perform to keep my well system running properly?
The following is basic maintenance for your well system:
- The warmth from electrical equipment can attract ants, lizards and other insects. We suggest occasionally spreading pest control granules around the well equipment to keep them free from pests.
- Keep the well area free of weeds and debris as they provide shelter for pests. You may use weed killer.
- Check sprinkler heads often to ensure they are working properly. Broken sprinkler heads and malfunctioning irrigation valves can cause the pump to overheat and result on permanent damage to the pump
- Check often for leaks around the well piping and equipment.
top
I’m buying a new home. Can Water Works, Inc. inspect the well?
Yes. Please call us at (407)321-0458 to schedule an appointment.
top
Why is there water in my pressure gauge?
This does not mean your gauge is broken! Most high-end pressure gauges are liquid filled.
top
Water Well Questions:
What is the difference between a shallow well and deep well?
A deep well must be installed with a well drilling rig. The casing is driven down into the earth until it hits rock. A shallow well is jetted by hand into coarse water-bearing sand. For more detailed information, view our Water Well Drilling page.
top
Do I need a tank?
Tanks are necessary on all domestic supply wells. Irrigation supply wells do not require a tank. A tank may be added to an irrigation well if you would like to access the water for tools such as a garden hose or pressure washer.
top
How deep will my well be?
This depends on your area. We can give you a depth estimate based on our experience and research. Please contact us or call (407)321-0458 for an appointment.
top
Do I need to apply for my own well drilling permit?
No. Water Works, Inc. will obtain and finalize all necessary well drilling permits for you.
top
How long does it take to drill a well?
Typically, all 4-inch deep wells are completed in one day. Shallow wells are completed in half a day.
top
Will your equipment damage my driveway?
We go above and beyond to protect your driveway, pavers and landscaping!
Shallow wells are drilled with a specially designed vehicle that does not damage your driveway.
Deep wells require a large drilling rig. When drilling deep wells, we use AlturnaMATS which are specially designed to displace the weight of our rig and protect your driveway and yard. As an additional precaution, we deflate the tires on our trucks to help displace the weight of the equipment.
top
What does a well look like?
You can view photos and videos on our Water Well Drilling page.
top
What size pump do I need?
The pump size for an irrigation well is determined by the amount of water required by the irrigation system.
The pump size for a domestic supply well is determined by the number of water outlets (bathrooms, kitchens, etc) in your home.
Our professional well driller will consult you on the proper pump for your needs.
top
What is a VFD?
A VFD, or variable frequency drive, provides constant water pressure by speeding up and slowing down your well pump. For more information, please view the “constant pressure systems” tab on our Water Well Services page.
top
Can you install a system to pump from a lake?
Yes. This is one of our specialties! We have extensive experience installing lake suction systems. These systems range from simple to complex. For more information, view the “Lake Suction Services” on Water Well Services page.
top |
Emergency pump service is available after hours and on weekends.
